Included with all hosting accounts ShenValley Host maintains automated, incremental backups that run every 24 – 48 hours. We will at any time have 3 -4 backups of your entire account. This service is provided at no additional charge for accounts that are not more than ten gigabytes (10 GB) in size. Should the account exceed 10 GB, the service would still be available for an additional service charge.
While we encourage all our customers to maintain backup copies of their own data, ShenValley Host automatically provides this service as a courtesy. However, we assume no liability as to the availability or integrity of the backups. Nonetheless, ShenValley Host will provide upon written request one (1) data restoration per four (4) calendar months free of charge.
Please keep in mind that a restoration overwrites your account. The timeframe for its completion will depend on the size of what is being restored and the level of access needed. Do not hesitate to contact us if you have any questions about this process.